Shipping Policy
Orders are shipped every Wednesday via USPS Priority Mail. Tracking and insurance are included.
I utilize a tiered flat shipping fee:
Prints, and any orders under 1lb ship for $3
Orders over 1lb ship for $7
If for some reason shipping is delayed, I will notify you via email.
At this time, International Shipping is not available. If that is something you are interested in, please email me at madeline@MHanlonArt.com to be notified when International Shipping becomes available.
Return Policy
I welcome your feedback and suggestions! If there is any problem with your order, please email me through the contact form, or directly through madeline@mhanlonart.com
Returns must be sent within 14 days of delivery. Returns will be accepted for the following reasons:
The item(s) received was (were) not the item(s) ordered.
There was damage to the item in shipping
The item is not as described
Returns will not accepted for:
Change of mind
Custom orders
For orders shipped with the incorrect item: in the rare event that this may happen, please contact me as soon as possible, as many of the pieces in my shop are one of a kind. You may choose to return the incorrect item for a refund of the cost of the item + shipping, or return the item to be exchanged for the correct item (if it is available). You will not be charged shipping for the exchange.
If the package is damaged: please take photos of the damaged packaging and item(s) and attach those photos in an email to madeline@mhanlonart.com. A full refund will be issued for damaged orders.